Standard terms and conditions

Standard terms and conditions

GENERAL: These terms and conditions are a part of door and dock solutions Inc. (“Seller”, “we”, “our”) proposal and sale, and represent the sole terms under which Seller intends to perform unless specific exceptions are noted in writing. By placing an order or completing a purchase, you agree to be bound by and accept these terms and conditions

contract

Other: All proposals are valid for 30 days unless otherwise stated. All orders and contracts are subject to credit approval. All material remains the property of Seller until paid in full. Seller will accept no purchase orders, contracts or subcontracts, which include any type of penalty clauses unless specifically agreed to in writing. Seller’s proposals offer manufactures' design and technical concepts. No other suggested designs or drawings or specifications will be binding on the manufacture or Seller unless specifically accepted in writing by the manufactures and Seller.

Contracts (General Contracts): When Seller must accept contractual responsibility, all contracts and subcontracts for the purchase of equipment and/or delivery and installation of said equipment must: (1) state the general conditions of contractual obligations between the general contractor and owner if Seller is obligated to perform under these conditions. (If no such breakdown is included in the contract or subcontract, Seller will not be held liable for those conditions); (2) cite Seller’s proposal as the supporting document covering the Seller’s offer.

(Seller’s proposal is the sole document under which Seller intends to perform and Seller will not be held liable to conform to any specifications and/or drawings not specifically mentioned in Seller’s proposal); (3) include the “A” or “B” payment schedule when Seller assumes the responsibility for installation: (A) when the proposal is for a lump sum price, the payment schedule shall be as follows: 90% of contract price on shipment of equipment or readiness to ship, 10% of contract price on completion of Seller’s portion of the installation, 10% retainer may be withheld from the above payments and shall be payable upon acceptance of the equipment or 30 days after completion of Seller’s part of installation whichever comes first; (B) when the proposal shows the installation as a separate item, the payment schedule shall be as follows:

100% of the equipment price, tax and freight on shipment of equipment or readiness to ship, 100% of the installation price on completion of Seller’s portion of the installation, 10% retainer may be withheld from the above payments and shall be payable upon acceptance of the equipment or 30 days after shipment of equipment or readiness to ship whichever comes first. The 10% retainer on the installation shall be payable upon acceptance of the installation or 30 days after completion of Seller’s portion of the installation whichever comes first.

Equipment covered in Seller’s proposals are in general agreement with national safety codes and practices. Seller and manufactured will not be held liable for individual, state, or local codes or any other such codes or orders not specifically mentioned in Seller’s proposal. Performance of all agreements on Seller’s and manufactures' part is contingent on strikes, accidents, delay due to inability to procure material or labor; delay, damage, or loss in transit; destruction or damage by fire or by act of God: and by any other causes beyond Seller’s or manufactures' control. Performance is also subject to government priorities and national emergencies.

Installation: Prices quoted do not include installation unless specifically stated otherwise. Where installation is quoted, the price does not include any electrical work, concrete work, building modifications, excavation work, underground piping, angle framing for pit, embedded items, unloading of equipment, removal of existing equipment, placing in pit nor any other items not specifically stated in Seller’s proposal.

Installation price is based on uninterrupted continuity of work. Should installation be interrupted or delayed for causes beyond the control of the Seller or its agents, a charge based on time and material will be added to the quoted and, if applicable, order price to cover these delays. Installation, where quoted, is to be completed on clean, clear, flush, and flat mounting surfaces finished by others.

Removal of obstacles is to be completed by others; the area where the product(s) will be installed must be ready to receive the product(s) upon arrival of installer(s) at the scheduled and agreed upon date and time, expressed or implied. Work authorizations, fire permits, and any other applicable permits or authorizations must be granted by Purchaser before arrival of installer(s). Seller is not responsible for pursuing any permits or authorizations.

1) The Buyer(s) agree to pay the total of this contract within 10 days of the date of Invoice. If payment is not made within said 10-day period, commencing with the 11th day, Interest shall be charged on the unpaid balance at the rate of 2% per month (24% annual rate). The Buyer(s) hereby agree that should this contract become subject of litigation the Buyer(s) shall be liable for all expenses of collection including attorney’s fees of Seller in a sum equal to not less than 20% of the sum due Seller or $100.00, whichever is greater. The Buyer(s) agree they are primarily responsible for payment to the Seller and no sums are subject to any pay if paid or 3rd party payment arrangements, restrictions, or other entanglements.

2) Seller shall carry Workman's Compensation and Public Liability Insurance to cover the work. Seller shall not be liable to indemnify or to hold harmless or to protect in any way Buyer or any other party involved in the work, whether any employee of Seller or Buyer or any third party, except to the extent of the Workmen’s Compensation and Public Liability insurance maintained by Seller and in effect at the time.

3) Buyer(s) shall not withhold any part of the contract amount, including any extra work, for which payment is due under the terms of this agreement as retention, and the total contract price including the charges for any extras shall be payable to Seller within 10 days of Seller’s invoice as provided herein. Buyer(s) signature on Seller’s Work Order or Estimate/Contract is not a requirement for payment of Seller’s Invoice. Where applicable and by door and dock solutions interpretation, material and equipment cost definitions are per Federal Acquisition Regulations Contracts with Commercial Organizations.

4) The giving and accepting of drafts, notes or trade acceptances to evidence the payment(s) due shall not constitute or be construed as payment until said drafts, notes or trade acceptances are paid in full in cash. The acceptance by Seller of drafts, notes or trade acceptances shall not be deemed to be a waiver of any of its rights to a Mechanics Lien upon the premises on which the work is performed. Buyer(s) hereby expressly waives any and all rights of Homestead Exemption against the unpaid claim of Seller, which Buyer(s) may have in the premises on which work is being performed by the Seller.

5) In the event the Buyer(s) shall terminate the contract prior to completion of the work herein specified, Buyer(s) shall pay Seller for all labor and materials furnished to date of termination, including fabricated material whether delivered or undelivered to the site as long as fabrication has been commenced or completed. Such payment to be prorated in accordance with the progress of the work at the price herein set forth in addition thereto a sum equal to 25% of the total contract price as liquidated damages and not as a penalty.

6) Buyer(s) shall obtain and pay for all necessary permits, licensees, bonds, tests, inspections, retroactive fines and related fees or surveillance of any type which may be imposed under the building or zoning ordinances or by Cities, Counties, States or other regulatory authorities and shall keep the premises upon which Seller’s work is to be installed adequately insured in a sum of money to insure the premises against any and all loses to the Seller by reason of damage to its work by vandalism, fire, water, windstorm or any other occurrence during the term of this contract.

7) In performing the terms of this contract, the Seller acts as principal and is not the agent or representative of any person, firm, corporation, or group.

8) By allowing work to start Buyer(s) shall be deemed to have assented to the work and the terms and conditions set forth herein.

9) In the event Seller places this account in the hands of an attorney for collection and a suit to confess judgment is not commenced, Buyer(s) shall pay all attorneys’ fees incurred by Seller whether or not a lawsuit for collection is instituted and all other costs of litigation.

10) All promises, understandings, or agreements of any kind, to this agreement, not mentioned herein, are hereby expressly waived and void; and it is agreed that this instrument shall constitute the entire agreement between the parties, and shall not be modified in any manner, except in writing signed by both parties.

11) Seller’s standard corporate coverage’s and limits of insurance to apply - If additional coverages' are needed the Seller will attempt to secure those coverage’s at additional cost to be added to the contract amount.

12) Seller’s scope of work shall not include the identification, detection, abatement, encapsulation or removal of asbestos or any other hazardous substances and the Buyer(s) agree to pay the Seller for delays resulting from the abatement process and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

13) It is expressly agreed between the parties that in the unlikely event of a dispute of any nature relating to this contract arising between them, other than the Buyer(s) failure to pay the amount due, that it will be submitted to the American Arbitration Association for binding arbitration, under the Construction Industry Rules. Laws of the State of Texas to govern this contract.

14) The failure by Seller at any time to enforce or to require strict compliance of any provisions of this contract shall not constitute a present or future waiver of such provisions and shall not affect or impair in any way Seller’s right at any time to enforce said provisions or to avail itself of such remedies as it may have for any breach thereof.

15) Buyer(s) agrees that it shall not, except with prior written consent of the seller, offer employment to, employ or otherwise solicit in any manner any person who is employed, engaged as a consultant, or otherwise engaged or retained by the Seller.

Installation Conditions

  • 1) Seller assumes no responsibilities for failure of the installation or service or any resulting damage due to structural, electrical, or mechanical deficiencies in or on the building or premises or surrounding areas including temporary, intermittent, or permanent power surges, fluctuations or other anomalies.
  • 2) Buyer(s) shall provide electric current required for power tools, lighting and welding for the installation.
  • 3) Buyer(s) is to furnish an authorized representative immediately upon completion of the installation or repair to sign Sellers’s work ticket, receive training, documentation, witness testing and otherwise to take control and responsibility for the apparatus. If Buyer(s) fails to provide an authorized representative immediately upon the completion of the work then the Buyer(s) forfeits any requirement for the Seller to produce a signed work ticket and the Buyer(s) will be responsible to contact the Seller’s service department within (5) working days to schedule a chargeable return trip to observe, test, and receive training and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.
  • 4) Approval from the Authority Having Jurisdiction for any and all wall/opening/building/door repairs, maintenance, or modification(s) including fire doors/systems is the sole responsibility of the Buyer. Some fire door repairs may not use the original manufacturer’s parts, may not conform to the original manufacturer’s specifications nor function as originally intended. The Authority Having Jurisdiction may approve repairs or modifications made to a fire door or fire door system including not using the original manufactures' parts. The option in many cases is the replacement of the existing fire door/system. The Buyer bears the sole responsibility for obtaining the approval for any and all wall/opening/building/door repairs, maintenance, or modification(s) including fire doors/systems and fire door repairs or modifications from the Authority Having Jurisdiction and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.
  • 5) Unless a maintenance agreement is purchased from IDC any and all routine inspection, testing and maintenance per the manufacturer’s recommendations is the responsibility of the Buyer and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.
  • 6) In all cases the Buyer is the designer of the process/business system and IDC is the installer/service provider of a component(s) in the Buyer’s process/business system.
  • 7) Seller shall be allowed uninterrupted and exclusive access to openings during Installation/Service of equipment - delays will be charged as an Extra at our standard rates in effect at the time.
  • 8) Buyer(s) to furnish the required SDS sheets, keep the area of the work HAZARD FREE, furnish the necessary barricades, traffic control, lockouts, overhead crane safety precautions, overhead wires safety precautions, clean floors, clutter free work area, pedestrian routing, training and record keeping as required to meet Federal, State and Local requirements
  • 9) Installation/Service dates are estimates only and Seller cannot guarantee commencement of work or completion thereof on any given date. Completion dates estimates cannot be given until Seller has been furnished with complete approved drawings and/or any additional information it may request. Seller shall not be liable for total or partial failure to complete or for any delay in delivering material or service under this order or for the suitability of the products or services supplied or rendered. Seller shall not be liable in any event for any special, liquidated or consequential damages on account of failure or delay in performance regardless of cause.

Guarantees and Warranties

1) Service Limited Guarantee: New parts and associated labor are guaranteed for 90 days

2) Electronics, controls and devices are guaranteed by the manufacturer and its limited guarantee supplied with the apparatus shall apply.

3) Parts Limited Warranty: Parts are guaranteed for 90 days from the date of installation and will be replaced for a service charge only. Note Par 7 below!

4) Service Charges: Are a two-hour minimum at the rates in effect at the time

5) NO GUARANTEE OR WARRANTIES WILL BE HONORED IF THE ACCOUNT HAS NOT BEEN PAID in full together with applicable service charges.

6) No Warranties are made or will be deemed to have been made by either the Seller or Manufacturer of the equipment, parts or accessories sold to Buyer(s) under the terms of this contract except the following Limited Warranties: Claims for apparent defects must be made in writing to Seller at its place of business indicated on the contract within ten (10) days after the installation/service and absent such notification the work shall be deemed to have been completed in a satisfactory manner. Furthermore Buyer(s) must notify the Seller in writing at its place of business indicated on the contract within two (2) days of learning of any problem before any progress or final payment is withheld or reduced in value. No materials may be returned without the prior written consent of the Seller. Notice of Latent Defects must be given to Seller in writing within ten (10) days of the discovery thereof in the same manner as provided herein for notice to Seller of apparent defects with respect to latent or apparent defects. Seller shall at its option repair or replace any materials which when installed may prove defective under normal and proper operation and maintenance within the time limits set forth above to the satisfaction of the Seller after inspection by the Seller. Seller shall not be liable for loess, damages (liquidated, consequential or otherwise), delays, labor costs or expenses directly or indirectly arising from the use of the material; the Sellers liability being expressly limited to the replacement or repair of defective goods or an allowance of credit therefore; the responsibility of the Seller being limited to the cost of the defective part only. This express limited warranties is in lieu of, and excludes all other warranties expressed or implied including, without limitations, merchantability or fitness for a particular purpose. This limited warranties shall be void (a) if Buyer modifies, repairs or in any way alters the materials delivered by Seller without the prior written consent of Seller or (b) if notice of any claim has not been given to Seller in writing within the above terms or (c) if there are any open invoices from the Seller to the Buyer(s), or (d) if Buyer(s) has not followed manufacturer’s instructions

7) Material(s) furnished by Seller is designed to be installed/serviced by knowledgeable, experienced door and operator installers, equipped to do the work. If materials furnished by Seller are installed by others, Seller in not responsible for installation, proper adjustment, safety, training, testing, serviceability, suitability, or operation thereof and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

8) Service on this equipment by UNTRAINED technicians is EXTREMELY DANGEROUS and under NO CIRCUMSTANCES is Seller or Manufacturer liable for any damages or injuries (including death) caused by such service by any UNTRAINED PERSON or work performed on said equipment by anyone other than Seller’s AUTHORIZED AGENTS and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

9) In the event Seller shall not be able to deliver all or any of the material specified herein by reason of the discontinuance or availability of the manufacturer thereof or the items thereof by the supplied named herein, then Seller may substitute a product equal to the specified herein, manufactured by another.

10) Buyer(s) agree to comply with all OSHA Standards, Federal, State and Local laws and ordinances and take full responsibility for their failure to act and/or authorize Seller to act in accordance with same.

11) Buyer(s) acknowledges and certifies that by signing the contract, allowing the work to begin or otherwise authorizing the work, Buyer(s) is authorized to sign contracts or otherwise authorize the work obligating Buyer’s company and Buyer’s company is obligated to pay the Seller by Buyer’s signature or otherwise authorizing the work and has determined the code requirements and/or received authorization from the Authority Having Jurisdiction.

12) The door and operator system are meant for vehicular traffic only i.e.: Automobiles and similar vehicles. The reversing/safety controls may not be fail-safe /self-monitoring in design, do not meet residential standards and should not be used with pedestrian traffic including strollers, bicycles, scouters, motorcycles, golf carts, etc. Seller is not responsible for the design, implementation, suitability, maintenance, serviceability, proper adjustment, operation, coordination, training, safety and/or integration of the door and operator system and safety controls into the Buyers systems and processes. Buyer(s) is responsible for the design, implementation, suitability, maintenance, serviceability, proper adjustment, operation, coordination, training, safety and /or integration of the door and operator system and safety controls into the Buyers systems and processes with Seller installing only a component(s) in the Buyer’s process/system and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences. Buyer agrees that all work and services provided by door and dock solutions will not be considered or interpreted to be Professional, Architectural, Engineering or Design services.

13) doors, dock products, gates, operable walls, partitions, and other products sold and/or serviced by Seller can cause serious injury or death. The Buyer(s) agrees to provide, to anyone using such products or in the areas affected by such products, proper training and to provide signage, service, and maintenance per the manufacturer’s instructions, including daily operational checks and proper record keeping, and to remove suspect equipment from service and Buyer(s) agree to indemnify, defend and hold the Seller harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

14) Spring Adjustment Notice: New springs sometimes require an adjustment shortly after they go into service. This is a metallurgical issue and beyond our control. A follow-up spring adjustment service call is not covered under warrantee as we did not charge for it during the installation because we do not know ahead of time which springs will require the follow-up adjustment.

Progress Payments

  • Floor Sensor
  • Sensing Eye
  • Approach Sensor
  • Presence Sensor
  • Motion Sensor
  • Loop detector
  • Feather Edge
  • Phantom Feather Edge
  • Approach Mat
  • Shaft Lock
  • Spring Lock
  • Cable Lock

Important information

This estimate is based on the current pricing from our suppliers and includes surcharges levied by the metal's industry. Surcharges are subject to change and final pricing will be determined at the time the order is released for fabrication.

Important additional information

Ask about adding safety devices for additional protection. Additional safety devices are particularly needed in pedestrian traffic areas or in residential areas. Leases available on some of our door products for well qualified buyers

Customer (buyer) to make available MSDS sheets prior to the work starting. Customer supplied safety training is not included in this contract unless otherwise stated on the face of this Estimate and Contract and will be added as an extra at door and dock solutions current hourly rate. Electric controls to be mounted with a clear view of the opening and conform to current OSHA and UL standards by other than door and dock solutions at no cost to door and dock solutions Electrical conduit, wiring, hookups, mounting of controls, etc. is by other that door and dock solutions at no cost to door and dock solutions

Barricades, traffic control, guard service, board-up, finish painting, alarm work, etc. are done by other than door and dock solutions at no cost to door and dock solutions. door and dock solutions standard corporate coverage and limits of insurance to apply. If additional coverage is needed, we will attempt to secure that coverage at additional cost to be added to the contract amount.

In the event the Buyer(s) shall terminate the contract prior to commencement of any work, Buyer(s) shall pay 10% of the contract amount. Any cutting or patching required for the receipt of our equipment is to be performed by other than door and dock solutions at no cost to door and dock solutions. Openings and surfaces ready to receive our products to be furnished and prepared by other than door and dock solutions at no cost to door and dock solutions. Unloading and distribution of doors or equipment upon arrival at the jobsite is by others at no cost to door and dock solutions. All work is to be performed during regular working hours of the trade unless otherwise stated on the face of this Estimate and Contract. door and dock solutions shall be allowed uninterrupted and exclusive access to openings and required work area during Installation/Service of equipment. Delays will be charged as an extra to the contract at our standard rates effective at that time. Necessary permits, bonds, licenses, tests, inspections, retroactive fines, related fees, etc. by others at no cost to door and dock solutions Inc.

Doors, dock products, gates, operable walls, partitions, and other products sold and/or serviced by door and dock solutions can cause serious injury or death. The customer (buyer) agrees to provide, to anyone using such products or in the areas affected by such products, proper training and to provide proper signage, service, and maintenance per the manufacturer’s instructions, including daily operational checks and proper record keeping, and to remove suspect equipment from service, and agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

Unless a Maintenance Agreement is purchased from door and dock solutions any and all routine inspection, testing and maintenance per the manufacturer’s recommendations is the responsibility of the customer (buyer) and the customer (buyer) agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

If you the customer (buyer) do not have a copy of the manufacturer’s maintenance instructions within (7) working days of the completion of the installation then the customer (buyer) is to contact door and dock solutions and a set will be forwarded to you.

Local compliance with any safety code requirements relating to the use of this equipment is the responsibility of the customer (buyer). If deletion of the safety devices occurs, customer (buyer) agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences. Before any changes in operation or equipment are made, contact door and dock solutions and do not remove any safety devices provided. It is important to note that modification of any equipment supplied by door and dock solutions without the written approval of door and dock solutions may void all warranties whether written or verbal. Use of the equipment installed by door and dock solutions in applications other than that specified at the time of purchase without the written approval from door and dock solutions may also void all warranties. Do not remove any identification signs or warning signs or placards.

In all cases the customer (buyer) is the designer of the process/ business system and door and dock solutions is the installer of a component(s) in the customers (buyers) process/business system. Additional safety devices and controls are available for most of our products and services. Acceptance of the products and services listed on this Estimate and Contract means you (buyer) understand the use, limitations, obligations and risks inherent with this type of product and are declining any additional information, devices or controls that may be available.

Customer (buyer) is to furnish a representative immediately upon completion of the installation or repair to receive training, documentation, witness testing and otherwise to take control and responsibility for the apparatus. If customer (buyer) fails to provide a representative immediately upon the completion of the work then the customer (buyer) will be responsible to contact IDC’s service department within (5) working days to schedule a chargeable return trip to observe, test, and receive training and the customer (buyer) agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

Fire Wall, Fire door installation and repair approval by the “Authority Having Jurisdiction” is by other than door and dock solutions at no cost to door and dock solutions. Approval from the Authority Having Jurisdiction, listed laboratory, or manufacturer for any and all wall/opening/building/door repairs, maintenance, or modification(s) including fire doors/systems is the sole responsibility of the customer (buyer).

Some fire door repairs may not use the original manufacturer’s parts, may not conform to the original manufacture’s specifications nor function as originally intended. The Authority Having Jurisdiction, listed laboratory, or manufacturer may approve repairs or modifications made to a fire door or fire door system including not using the original manufacturer’s parts. The option in many cases is the replacement of the existing fire door/system. The customer (buyer) bears the sole responsibility for obtaining the approval for any and all fire door repairs or modifications from the Authority Having Jurisdiction, listed laboratory, or manufacturer and agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences. Material and Equipment cost definition per Federal Acquisition Regulations Contracts with Commercial Organizations.

Weather-stripping of our products is designed to reduce air, water and light infiltration. It is impossible to eliminate air, water and light infiltration. The tighter the weather-stripping the more friction and drag are created which can make the door products difficult or impossible to operate or may cause damage to drive systems. Weather-stripping performance can change with the seasons and/or other ambient conditions.

Damages including mold from air, water or light infiltration are the responsibility of the customer/buyer. The customer/buyer agrees to indemnify, defend and hold door and dock solutions harmless from any and all claims, expenses and liability arising out of any allegations or occurrences.

Unless specifically called out in this estimate the wind-load will be the manufacturer’s standard for the size and type of product. Any and all variance petitions to/from The Authority Having Jurisdiction are not included in this estimate.

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